1. Brands is responsible for the quality of non-perishable items.

2. In case of destructible asset, if customer is not available at the time of delivery, or address is wrong, we will consider the order to be delivered. There are no refund will be available in that cases. However we always confirm the customer over phone prior to delivery.


3. If cakes, flowers and gifts ordered by the customer is not available in current town or city, we will replace it with alternative products. 


4. Customers will get 100% refund of their money in case of items may not be possible in towns and cities to delivery of certain perishable..


5. In case of items shortage in the market or delayed under certain circumstances,

Such as the item has discontinued by the manufacturer. Product will be substituted by the similar items close the customers ordered descriptions and a confirmation will be 

Sent to customers email, however if they does not respond within 24 hours, it will be

Considered that customer has agreed to delivery of substituted item.


6. Flowers N Plants delivery may vary from current day to three business days, depending on customer address destination. If customers desired delivery date is not mentioned in receipt, same will be delivered with one business day.


7. Flowers N Plants retains the right to cancel order unconditionally.


8. Cancellation of an order can be requested at least one day prior to delivery date.


9. If Flowers N Plants is unable to deliver your order, a full refund of money will be made. We shall not be liable for loss of profits, any other charges, emotional stress, or liabilities caused due to non-delivery.

10. All claims are subject to the jurisdiction of Court at Delhi, India only.